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Considerations when Installing Outlook in a Terminal Services Environment

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By using Microsoft® Windows® Terminal Services, you can use Microsoft Office Outlook® 2003 without having to upgrade every computer in your organization. Users can work in the latest Microsoft Office 2003 environment even when their computers have limited hard disk space, memory, or processing speed.

Windows Terminal Services allows you to run Microsoft Windows-based programs on a server and display them remotely on client computers. For example, you can install a single copy of Outlook 2003 on a Windows Terminal Services computer. Then, instead of running Outlook locally, multiple users can connect to the server and run Outlook from there.

However, there are some limitations to be aware of. For example, you cannot use Outlook with Cached Exchange Mode when you run Outlook on Windows Terminal Services. Also, to help provide the best supported Outlook experience for your users in a Terminal Services environment, pay special attention to managing Outlook features that might adversely affect performance.

Outlook features that are disabled with Terminal Services

The following Outlook features cannot be used when you are running Outlook in a Terminal Services environment:

  • Offline store (OST) files.Features that rely on the OST (for example, Cached Exchange Mode and Offline) are not supported with Terminal Services.
  • Forms Designer and the Microsoft Visual Basic® Scripting Edition (VBScript) editor.You can view a custom form, but you cannot design a new form or revise an existing form.
  • Changing the Time Zone from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing Zone security settings from within Outlook.Changing this setting in Outlook updates a system setting.
  • Changing the status of a Microsoft Exchange Client Extension.You cannot change the status; however, if the Exchange Client Extension is already on, it should work correctly.
  • Adding stationery that was not included with Outlook as part of the Terminal Services installation.
  • Outlook animations are disabled.Examples of Outlook animations include Send/Receive animation and the Search Folder creation icon.

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